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Kindling · Education · 2024

Scaling a mentoring programme without diluting it

Cohort tooling that let a 40-person programme grow to 400 while keeping the mentor ratio intact.

Cohort size supported
10×Cohort size supported
Admin hours per cohort
-70%Admin hours per cohort
Mentor satisfaction, post-launch
4.8/5Mentor satisfaction, post-launch

Services

  • Product engineering
  • Embedded teams

Stack

  • Next.js
  • TypeScript
  • Postgres
  • Resend

Duration

16 weeks

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The problem

Kindling’s programme worked beautifully and scaled terribly: matching, scheduling and progress tracking all lived in a founder’s head.

What we did

  1. 01Modelled matching as an explicit, tunable ruleset the team could adjust without engineering help.
  2. 02Automated scheduling, reminders and progress check-ins end to end.
  3. 03Built mentor-facing dashboards first — the group most likely to abandon a bad tool.
  4. 04Staffed the pod with two of our own apprentices, mentored throughout.

Where it landed

Kindling ran its largest cohort to date with fewer administrators than the pilot required, and the founder is no longer a single point of failure.

Next step

Tell us what you’re building.

A 30-minute call with an engineer, not a salesperson. You will leave with a straight answer about scope, cost and whether we are the right people for it.

Or email hello@nexa.com · Austin, Texas · United States